The Training Playbook
Your Team Actually Uses.
Built For You, Not By You.
Stop spending months documenting processes yourself. We deploy ex-Big 4 consultants to extract your team's knowledge, write your SOPs, and build a complete Trainual system your new hires can follow on day one.
The Problem
Your Best Employees' Knowledge
Is Trapped In Their Heads.
You know you need documented processes. You've probably started a dozen times—Google Docs, Notion, maybe even purchased Trainual. But the "how we do things" still lives as tribal knowledge passed down through Slack messages and shoulder taps.
Every time someone leaves, you lose months of training investment. Every new hire takes twice as long to ramp up as they should. And you? You're still the bottleneck answering the same questions over and over.
We Extract & Document Everything.
We don't hand you templates and wish you luck. We interview your team, capture their expertise, and write production-ready SOPs that turn your Trainual into the single source of truth for how your company operates.
The Difference
"DIY Documentation" vs. Professional Build
Our Process
We Build Your "Company Playbook" in 3 Phases
Knowledge Extraction
We conduct structured interviews with your team to capture how work actually gets done. We extract the tribal knowledge, workarounds, and best practices that never make it into documentation.
SOP Development
Our consultants write every process, policy, and procedure in clear, consistent language. We include screenshots, videos, and checklists—everything a new hire needs to succeed.
Trainual Build & Launch
We configure your Trainual with role-based learning paths, quizzes, and automations. New hires get assigned the right content automatically. You get a dashboard showing who's trained on what.
What You Get
A Complete Training System, Not Just Documents
Company Policies & Culture
Mission, values, org structure, communication guidelines, and everything new hires need to understand your company.
Role-Based Training Paths
Custom learning sequences for each position so new hires only see what's relevant to their job.
Department SOPs
Step-by-step procedures for every critical process—from how to process an order to how to handle customer complaints.
Quizzes & Accountability
Built-in knowledge checks to verify comprehension, with reporting so you know exactly who's trained on what.
Our Team
Enterprise-Grade Documentation.
Mid-Market Pricing.
How do we deliver a complete Trainual build for a fraction of what an internal project would cost? Global talent arbitrage.
Your project is led by Operations Consultants based in the Philippines—but these aren't virtual assistants. They're seasoned professionals recruited from Ernst & Young, Deloitte, and Accenture's consulting practices.
You get Big 4 documentation quality without the Big 4 invoice.
Our consultants come from:
*Add actual partner/client logos here
The Results
From "Tribal Knowledge"
to "Scalable Systems"
Reduction in New Hire Ramp Time
Decrease in "How Do I..." Questions
Weeks to Complete System Launch
“Working with Escala has been an amazing experience. The team took the time to extract our internal knowledge, turn it into clear SOPs, and build a Trainual system our new hires could actually follow. Onboarding is faster, questions dropped immediately, and our team became productive far sooner than before.”
Stop Losing Knowledge When People Leave.
Your processes are too important to stay trapped in people's heads. Let us build the playbook your team will actually use.
Book Your Discovery CallFree Training Audit Included — No commitment required